We would like to inform you of a service disruption affecting our Assistant feature, which occurred on September 11th at 4:30 PM UTC+2 and lasted for approximately 20 minutes. During this time, the add-in was unable to display answers from the Assistant. The issue was promptly addressed by our team, and the service was fully restored by 4:50 PM UTC+2.
We apologize for any inconvenience this may have caused and appreciate your understanding as we work to maintain the quality of our service.
If you have any further questions or concerns, please don’t hesitate to reach out to our support team.
Best regards, Deepip Team
Posted Sep 11, 2024 - 16:24 UTC
This incident affected: US (Add-in) and Europe (Add-in).